AI & agentic workflows

Put AI to work where the work actually happens.

We design, build and govern AI agents that live inside your existing systems, from your everyday business tools to your line-of-business software to your shared drives, and take real tasks off real people.

Two people mapping a business workflow in marker on a whiteboard

First, plainly

What an agent is, without the buzzwords

Think of an agent as a very fast, very literal new hire. You give it a narrow job, the systems it needs, a definition of “done”, and a rule about when to ask a human. It works the same way every time and it writes down what it did.

That is the whole idea. The interesting part is not the model, since models change every few months. The interesting part is choosing the right job, drawing the boundaries carefully, and making sure the person who used to do that job now has a better one.

The question is never “can AI do this?” It is “should this task exist, and who should own it?”
How we scope every build

Services

Six ways we engage

Most clients start with the first one and work down the list. You do not have to buy all of it, and we will tell you which parts you can do yourself.

01

AI readiness & opportunity mapping

A short, focused review of your workflows, data and security posture that ends in a ranked list of candidates, with effort, risk and payback beside each one.

  • Process shadowing and friction mapping
  • Data readiness and permissions review
  • Sequenced roadmap, not a wish list
02

Agentic workflow design & build

The core of our work. We build agents that handle intake, triage, data entry, document assembly, scheduling and follow-up, connected to the systems you already pay for.

  • Human-in-the-loop approval by design
  • Integrated with the tools you already run
  • Logged, testable, reversible
03

AI assistant rollout

Licensing, configuration, data boundaries and the adoption program that decides whether anyone actually uses it, which is the part most firms skip.

  • Assistant deployment, any platform you choose
  • Permission and oversharing cleanup first
  • Role-based training and champions
04

Document & knowledge intelligence

Turn the drive nobody can navigate into something your team can question. Cited answers from your own contracts, SOPs, job files and policies.

  • Retrieval over SharePoint, OneDrive, Drive
  • Contract and invoice extraction
  • Answers with sources, or no answer at all
05

AI governance & security

The unglamorous work that keeps AI from becoming your next incident: acceptable-use policy, data-loss prevention, shadow-AI discovery, prompt-injection defenses.

  • Where your data goes, in writing
  • Shadow-AI discovery and consolidation
  • Review cadence as models change
06

Adoption, training & measurement

Agents fail on people, not code. We run the training, name internal champions, and report on whether the thing we built actually saved time.

  • Hands-on sessions in your own workflows
  • Internal champion enablement
  • Before-and-after time measurement

By function

Where we see the fastest wins

Operations

Work order intake, scheduling, vendor follow-up, exception reporting, status updates that go out without anyone chasing them.

Finance & admin

Invoice capture and coding, AP matching, expense triage, month-end reconciliation prep, contract renewal tracking.

Sales & client service

Lead qualification, CRM hygiene, proposal drafting, meeting prep briefs, first-touch responses that sound like your firm.

HR & internal support

Onboarding checklists, policy questions answered from source documents, IT and facilities request triage.

Guardrails

The four questions we answer before anything ships

  1. What can it see?

    Every agent gets the narrowest possible access. If your permissions are a mess, we fix that before an agent inherits it.

  2. What can it do on its own?

    Reading is cheap. Acting is not. Anything that touches money, contracts or customers gets a human approval step until it has earned trust.

  3. Where does the data go?

    Named providers, named regions, named retention terms, documented in language your attorney and your insurer can read.

  4. How do we know it is still right?

    Logging, spot checks and a review cadence. Models change underneath you; someone has to be watching, and it should not be you.

Bring us one workflow you hate.

We will tell you in a single conversation whether an agent can carry it, what it would take, and what it would cost you to keep doing it by hand.

Book a call 770-649-8577